Have you successfully registered and can’t wait to send your first campaign? Hold on a little longer. Now you need to provide Samba with the data it needs to function perfectly. To set it up correctly, just go through the articles in the order they are listed. We’ll walk you…
What is the Audience List Audience lists are used to filter your internal customer database in Samba based on a specific list of customer IDs or email addresses. This functionality will come in handy, for example, if you have filtered certain customers in your own CRM system or Business Insights…
Samba.ai comes with two main featured programmes – Samba Essentials and Samba Enterprise. Payment plan prices and tiers are based on the number of customers in your database, each tier includes a certain number of prepaid messages. The Free plan is limited to a maximum of 1000 contacts. A detailed…
External campaigns in Samba allow you to target any email address you import into Samba. For example, you can filter the list of recipients in your system using the available flags and target them directly in Samba. External Audience Under Customers & Products > Contact Management > External Audience, you…
Samba.ai is fully compliant with the EU General Data Protection Regulation (GDPR). Below you can find options to manage your customer/visitor privacy policy in all aspects using Samba features instead of completely disabling Samba integration on your website. Data feeds Customers feed can contain optional parameter DATA_PERMISSON (see Data feeds…
Samba Javascript API allows web developers to integrate personalization directly into e-shop page layout. Implementation Guide Samba SmartPoint Before starting with web personalization always make sure that SmartPoint – Samba tracking script is installed properly on your web pages. You can check that from the javascript console by checking that…
In this guide, we’ll show you how to remove long-term inactive contacts from your customer database, thus reducing the monthly fee for using the Samba.ai platform. The whole process of removing customer contacts is very simple and takes three easy steps: Searching for inactive customers (i.e. customers, that haven’t opened…
In this article, we will show you how to create a brand new template in Samba. We’ll explain what types of templates there are and what options you have to make working with templates and creating them as easy as possible. New Drag & Drop Template To create a new…
Below is a table with all the product filters available in Samba. Take a look at our article where we describe each product filter in detail.
Automatic A/B testing allows you to test more variants of the same campaign simultaneously before sending the winning variant to the rest of the audience. The winning variant, which is evaluated after specified timeframe using specified metrics, will be used in the following runs of the Flow campaign. How to…