Samba’s Repeated Orders trigger campaign is particularly useful when customers are buying fast-moving consumer goods (FMCG), such as drug products, food, dog food or software licenses. This trigger automatically creates and sends out an email to remind the customer when a consumer product is ready to be re-ordered. Samba first…
Samba’s Abandoned Cart is a special emailing trigger that automatically creates and sends out an email reminding a customer of their unfinished order. This is one of the most powerful automated campaigns, with conversion rates up to 30 %, because it includes specific products your customer was interested in. Create…
Drag&Drop editor is a very intuitive tool for creating email templates. Row The basic building block of the template is the so-called row, which can be divided into several columns. It is necessary for the template to first contain a row into which further content can then be inserted. Any…
To get Samba email services up and running, simply set up a sending name and email address in Eshop Settings>Integration to register the sending domain. You then need to set up the appropriate DNS records for for this domain to authenticate Samba as the sender. The default sender is used…
Types of Campaigns One-off Push Campaigns You can use the panel on the left side to work with Push notifications. Click on “New Push notification” and create a notification based on the required fields. Once notifications are launched, customers will be able to receive notifications – provided, of course, that…
The row is the fundamental building block of an email template. The rows are sorted into collections for clarity. Managing collections allows you to save part of a template (a row) and reuse it in any other template. This way you don’t have to create repetitive patterns in several templates…
Have you ever sent a wrong or incorrect picture in your newsletter and have noticed it just afterwards? No problem, there is a way how to solve this issue for most of your recipients. If the newsletter haven’t been sent yet or haven’t been sent to all customers, you can…
Have you successfully registered and can’t wait to send your first campaign? Hold on a little longer. Now you need to provide Samba with the data it needs to function perfectly. To set it up correctly, just go through the articles in the order they are listed. We’ll walk you…
What is the Audience List Audience lists are used to filter your internal customer database in Samba based on a specific list of customer IDs or email addresses. This functionality will come in handy, for example, if you have filtered certain customers in your own CRM system or Business Insights…
Samba.ai comes with two main featured programmes – Samba Essentials and Samba Enterprise. Payment plan prices and tiers are based on the number of customers in your database, each tier includes a certain number of prepaid messages. The Free plan is limited to a maximum of 1000 contacts. A detailed…