As part of one-off campaigns, you can use another communication channel, which is SMS messages. If you also include a phone number in your customer’s feed, you’re ready to use this channel for further direct targeting. SMS messages are highly effective thanks to up to 99 % open rates –…
In regards to offered product and customer filtering options, you can also use these: Custom parameter date and Custom parameter – days since date. Below we demonstrate how you can specifically work with the product variant “days since date” in conjunction with the filter “Recently Purchased Product”. Thanks to this…
With this API, you can sync the customer subscription status to a newsletter in Samba with your system. You can retrieve the entire list or just the changes (only the customers who have changed the subscription level of the newsletter in the interval <from, now>). You can also choose whether…
If you want to create automatic reports in your internal CRM system, you can gather data from the Samba dashboard via API. Please ask us for the API key via email. GET https://api.samba.ai/shop/sambaId/dashboard/json?from=YYYY-MM-DDThh:mm:ssTZD&to=YYYY-MM-DDThh:mm:ssTZD header: X-Api-Key: your-api-key sambaId – Samba ID of your e-shop your-api-key – Samba API key for your e-shop from, to…
If you are using custom unsubscribe links in Samba, unsubscribe rate statistics will not be available. Documentation on API for collecting unsubscribes from newsletters can be found here.
API triggers are designed for e-mail real time sending triggered by calling Samba API from the client side. They can be utilized, for example, to send special offer to customer immediately after his or her registration or any other action. API Trigger in Samba E-mail is sent immediately after your…
In this type of template Samba recommends maximum 10 products. One product can be presented with various attributes: {{product*_title}} – product’s name {{product*_url}} – products’s URL {{product*_image}} – link to image’s URL {{product*_price}} – product price {{product*_price_before}} – price before discount {{product*_brand}} – product’s brand {{product*_description}} – product’s description {{product*_free_shipping}} – if shipping is free or not (true/false) {{product*_pack}} – amount of pieces…
Content of the Repeated Orders Trigger email is comprised of item(s) which suppose to be consumed and predicted to be needed again by customer (FMCG product). And personalized additional product content (Complements). The template is using these special Merge Tags, that differ from those valid for other types of templates:…
Content of the Abandoned Cart Trigger email is based on the cart items (Hero products) and personalized content based on previous behavior (Substitutes and Complements).The template is using these special Merge Tags different from those valid for other types of templates: Hero product {{hero_product*_title}} {{hero_product*_price}} {{hero_product*_price_before}} {{hero_product*_url}} {{hero_product*_image}} {{hero_product*_description}} {{hero_product*_brand}}…
Content of the Shopping Intention Trigger email is comprised of item viewed by a subscriber on e-commerce webpage (Main product) and personalized content (Substitutes and Complements). The template is using these special Merge Tags, that differ from those valid for other types of templates: Main product {{main_product_title}} {{main_product_price}} {{main_product_price_before}} {{main_product_url}}…