• Export Customer Subscription Status via API

    With this API, you can sync the customer subscription status to a newsletter in Samba with your system. You can retrieve the entire list or just the changes (only the customers who have changed the subscription level of the newsletter in the interval <from, now>). You can also choose whether…

  • Export Dashboard

    If you want to create automatic reports in your internal CRM system, you can gather data from the Samba dashboard via API. Please ask us for the API key via email. GET https://api.samba.ai/shop/sambaId/dashboard/json?from=YYYY-MM-DDThh:mm:ssTZD&to=YYYY-MM-DDThh:mm:ssTZD header: X-Api-Key: your-api-key sambaId – Samba ID of your e-shop your-api-key – Samba API key for your e-shop from, to…

  • Unsubscribe API

    If you are using custom unsubscribe links in Samba, unsubscribe rate statistics will not be available. Documentation on API for collecting unsubscribes from newsletters can be found here.

  • API Trigger

    API triggers are designed for e-mail real time sending triggered by calling Samba API from the client side. They can be utilized, for example, to send special offer to customer immediately after his or her registration or any other action. API Trigger in Samba E-mail is sent immediately after your…

  • Merge Tags: Personalized

    In this type of template Samba recommends maximum 10 products. One product can be presented with various attributes: {{product*_title}} – product’s name {{product*_url}} – products’s URL {{product*_image}} – link to image’s URL {{product*_price}} – product price {{product*_price_before}} – price before discount {{product*_brand}} – product’s brand {{product*_description}} – product’s description {{product*_free_shipping}} – if shipping is free or not (true/false) {{product*_pack}} – amount of pieces…

  • MergeTags: Repeat Orders Trigger

    Content of the Repeated Orders Trigger email is comprised of item(s) which suppose to be consumed and predicted to be needed again by customer  (FMCG product). And personalized additional product content  (Complements). The template is using these special Merge Tags, that differ from those valid for other types of templates:…

  • Merge Tags: Abandoned Cart Trigger

    Content of the Abandoned Cart Trigger email is based on the cart items (Hero products) and personalized content based on previous behavior (Substitutes and Complements).The template is using these special Merge Tags different from those valid for other types of templates: Hero product {{hero_product*_title}} {{hero_product*_price}} {{hero_product*_price_before}} {{hero_product*_url}} {{hero_product*_image}} {{hero_product*_description}} {{hero_product*_brand}}…

  • Merge Tags: Shopping Intention Trigger

    Content of the Shopping Intention Trigger email is comprised of item viewed by a subscriber on e-commerce webpage (Main product) and personalized content (Substitutes and Complements). The template is using these special Merge Tags, that differ from those valid for other types of templates: Main product {{main_product_title}} {{main_product_price}} {{main_product_price_before}} {{main_product_url}}…

  • Adding Products Guide

    Template types Samba Drag & Drop editor uses 5 different Template types: Segmentation Template Personalization Template Repeated Orders (Trigger) Template Abandoned Cart (Trigger) Template Shopping Intention (Trigger) Template Please note, that the Picasso editor is not compatible with Drag & Drop template types. Picasso templates use different logic for adding…

  • Image Placeholders

    In the list below, you will find a list of URLs of images for template personalization. First you need to insert an image element into the template. This is then replaced by copying the specific URL link (in the “Image URL” field in the image properties) from the list below….