• Customer data sources

    Samba.ai is a modern platform designed for marketing automation that helps e-shops and other businesses personalize communication with customers based on available data. For effective operation, the platform requires access to relevant information about customers and products. Data feeds Samba.ai uses data feeds as a key source of information about…

  • Prioritisation of campaigns

    Being in control of the frequency of sending a newsletter to customer and being able to count on not targeting one customer more than once a day is essential. At Samba, we know this, which is why you have several restrictions and settings that you can use to influence the…

  • Personalized sales

    Personalized sales are a very powerful marketing tool. Thanks to personalisation, you can tailor this type of promotion to each customer. What is Sale Sale is a marketing strategy that involves one or more product items being offered at a reduced price, often for a limited time. These sales are…

  • Advanced data integration settings

    Rounding of prices The newsletter is filled with the prices listed in the product feed. However, if you have some prices set to values like 419,72 USD, you can tell Samba to round such price to the number of decimal places you want. This setting can be found in Settings –…

  • Birthday wishes

    In Samba, you can use your customers’ birth dates efficiently by configuring your own parameters. This way you can target your campaigns directly to those customers who have just celebrated, are celebrating or are about to celebrate their birthday to create more personalized campaigns and increase retention. How to use…

  • Samba.ai attribution model

    Thanks to Samba, the results of your campaigns are in the palm of your hand. Compare their direct impact on your store’s sales by how your customers actually interact with your campaigns. What is an attribution model An attribution model defines how conversions (= orders, purchases made) are attributed to…

  • DMARC record

    In addition to the basic DNS authentication records such as SPF and DKIM, the DMARC record has recently become increasingly popular. Below you will find all the information you need on how it can help you in your email marketing. What it is used for DMARC, which stands for “Domain-based…

  • Google Customer Match

    Add a whole new dimension to your campaigns with the combination of Google Customer Match and Samba.ai.Google Customer Match gives you the ability to target your campaigns directly to your customers while they’re using Google services. With Samba’s superior analytics, you create a segment of customers to provide to Google,…

  • Common user questions and answers

    Integration Failed to connect to the data source. What should I do? If your data integration shows Failed to connect to the data source, it means that the data in your data feeds is not available to Samba. If you are using one of our add-ons (Shoprenter, Upgates, Shopify…) that…

  • Shoprenter Integration

    In the following article, we will show you how to easily connect your Shoprenter account with Samba using our add-on. Samba add-on installation Go to your eshop administration in the Shoprenter and select Apps > Marketing > Samba.ai, or click here. Using the Install button, install the add-on in your…