• Flow Campaigns

    Samba’s Flow Campaigns helps you to reach your customers on multiple levels. You can break down an omnichannel campaign, use segmentation options, custom actions, touchpoints, and more.

  • Coupons

    With Samba you can prepare a special discount event and reward your existing customers and at the same time increase the interest of potential customers. Put your coupons in Samba and share them in email as well as in welcome campaigns. Import You can find the coupon pool in the…

  • Shopping Intention Trigger

    The fact is that most of your customers don’t add items to their cart when shopping in your eshop. They are just browsing your website (and not only yours) to see which of your products they could buy. With this Shopping Intention trigger you can automatically target those customers who…

  • Repeated Orders Trigger

    Samba’s Repeated Orders trigger campaign is particularly useful when customers are buying fast-moving consumer goods (FMCG), such as drug products, food, dog food or software licenses. This trigger automatically creates and sends out an email to remind the customer when a consumer product is ready to be re-ordered. Samba first…

  • Abandoned Cart Trigger

    Samba’s Abandoned Cart is a special emailing trigger that automatically creates and sends out an email reminding a customer of their unfinished order. This is one of the most powerful automated campaigns, with conversion rates up to 30 %, because it includes specific products your customer was interested in. Create…

  • Basic Guide for Drag&Drop editor

    Drag&Drop editor is a very intuitive tool for creating email templates. Row The basic building block of the template is the so-called row, which can be divided into several columns. It is necessary for the template to first contain a row into which further content can then be inserted. Any…

  • Email Sender Details Settings

    As part of the Samba registration process, you have chosen the name and email address of the sender of your email campaigns. You need to set up the appropriate DNS records for the sending domain used for authentication. This default sender is used for all email campaigns. Pool of Sender…

  • Push campaigns

    Types of Campaigns One-off Push Campaigns You can use the panel on the left side to work with Push notifications. Click on “New Push notification” and create a notification based on the required fields.  Once notifications are launched, customers will be able to receive notifications – provided, of course, that…

  • Collections

    The row is the fundamental building block of an email template. The rows are sorted into collections for clarity. Managing collections allows you to save part of a template (a row) and reuse it in any other template. This way you don’t have to create repetitive patterns in several templates…

  • How to rescue a botched newsletter before it reaches your customers

    Have you ever sent a wrong or incorrect picture in your newsletter and have noticed it just afterwards? No problem, there is a way how to solve this issue for most of your recipients. If the newsletter haven’t been sent yet or haven’t been sent to all customers, you can…