Email Sender Details Settings

This post is also available in: Czech Polish

As part of the Samba registration process, you have chosen the name and email address of the sender of your email campaigns. You need to set up the appropriate DNS records for the sending domain used for authentication. This default sender is used for all email campaigns.

Pool of Sender Details

The email sender pool is used to easily change the sender for a specific campaign. You can have an unlimited number of senders in the pool, from which you can choose to use a different sender than the default sender in your email campaigns.

Add the unique sender to your address book, switch the option from Default to Custom under Campaign Settings and select the particular sender.

Dynamic Sender Details

Both the sender name and the local part of the sending email address can include variables (customer parameters), which are automatically replaced by a value appropriate for the recipient.

  • The dynamic parameter must be in the same form as used in, for example, the email template or email subject line, i.e. {{customer_custom_param_PARAMETERNAME}}
  • If no such parameter is specified for a customer, the default sender is automatically used.
  • Therefore, senders with variables cannot be set as the default sender.
  • It is allowed to have a maximum of 200 unique senders within 1 campaign. Messages above this limit will automatically be sent with the default sender.

Sending domain change

If needed you can change your sending domain. Using a “Register New Domain” button you can create a new domain for your account. For example when you want to start using subdomains in order to separate domains for transactional emails and newsletters. Only 1 sending domain can be registered at a time.

New DNS set up

Be aware! Once you change your sending domain you’ll have to set up appropriate DNS records for this new domain in order to be able to use it for your email distribution.

This post is also available in: Czech Polish

Updated on January 26, 2023

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