• Deliverability

    In this article, you will learn important information about email bounces, what can cause them and how to solve and prevent this issue. What can happen to your email After creating your email distribution, your emails will go through different stages along the way to your recipient. Let’s take a…

  • Merge Tags: Static Products

    Using placeholders for Static Products, you can add static products to your template without having to constantly edit or change the template. You can use these placeholders for Static Products in Segmented as well as Personalized templates. If you add a static product placeholder to your template, you can then…

  • Getting Started with Custom Campaigns

    This guide covers creating a one-off email campaign with a single newsletter to advanced campaigns containing multiple newsletters. Creating a new one-off campaign Select “New Email campaign” in the One-off Campaigns>Email campaigns section. New newsletter Every One-off campaign can contain one or more newsletters. Click on “Add Newsletter”: Select Targeting…

  • Flow Campaigns

    Samba’s Flow Campaigns helps you to reach your customers on multiple levels. You can break down an omnichannel campaign, use segmentation options, custom actions, touchpoints, and more.

  • Flow Campaigns Examples

    In this article, we’ll show you specific examples of how you can effectively use Flow campaigns to automatically communicate with your customers. Welcome Newly Registered Customers Let’s send emails to customers, who registered yesterday. This campaign will run every day and it’ll send an email to every newly registered customer…

  • Facebook Lead Ads

    Here we showed you how to connect Samba and Facebook. Now let’s take a look at what Facebook Lead Ads are and how you can use them in Samba. What are Facebook Lead Ads? Lead Ads is an advertising format, that helps you easily gather information from potential customers on…

  • Coupons

    With Samba you can prepare a special discount event and reward your existing customers and at the same time increase the interest of potential customers. Put your coupons in Samba and share them in email as well as in welcome campaigns. Import You can find the coupon pool in the…

  • Shopping Intention Trigger

    The fact is that most of your customers don’t add items to their cart when shopping in your eshop. They are just browsing your website (and not only yours) to see which of your products they could buy. With this Shopping Intention trigger you can automatically target those customers who…

  • Repeated Orders Trigger

    Samba’s Repeated Orders trigger campaign is particularly useful when customers are buying fast-moving consumer goods (FMCG), such as drug products, food, dog food or software licenses. This trigger automatically creates and sends out an email to remind the customer when a consumer product is ready to be re-ordered. Samba first…

  • Abandoned Cart Trigger

    Samba’s Abandoned Cart is a special emailing trigger that automatically creates and sends out an email reminding a customer of their unfinished order. This is one of the most powerful automated campaigns, with conversion rates up to 30 %, because it includes specific products your customer was interested in. Create…