There are 16 product filters available for you in Samba. In this article, we will explain what each filter means, what values they can take and what they are used for. Also, don’t forget to take a look at the article about using product filters. Let’s start by explaining how…
In the following tutorial, we’ll show you the basics of setting up product filters, either for searching or for defining product segments within your campaigns. Products & Filters In Samba, navigate to Products & Filters in the Customers & Products section. The first thing you’ll see is a place to…
In this article, we will introduce the so-called UTM parameters. We will show what they are used for and how to work with them correctly and efficiently. Also, do not forget to take a look at our article about Last & Assisted attribution. What are UTM parameters You can track…
In Samba, you have the option to add countdown timers to your email template. This dynamic element will help you get your customer’s attention and emphasize the time limitation of your offer. The whole process of adding a countdown timer to your template involves 3 simple steps: Step 1: Create…
In this article, you will find the most common problems you may encounter when integrating Samba. We will show you how to find out what is wrong in your case and how to solve the problem. Data Feeds Documentation depending on your e-shop type can be found here: Custom platform…
In this article, you will learn important information about email bounces, what can cause them and how to solve and prevent this issue. What can happen to your email After creating your email distribution, your emails will go through different stages along the way to your recipient. Let’s take a…
Using placeholders for Static Products, you can add static products to your template without having to constantly edit or change the template. You can use these placeholders for Static Products in Segmented as well as Personalized templates. If you add a static product placeholder to your template, you can then…
This guide covers creating a one-off email campaign with a single newsletter to advanced campaigns containing multiple newsletters. Creating a new one-off campaign Select “New Email campaign” in the One-off Campaigns>Email campaigns section. New newsletter Every One-off campaign can contain one or more newsletters. Click on “Add Newsletter”: Select Targeting…
Samba’s Flow Campaigns helps you to reach your customers on multiple levels. You can break down an omnichannel campaign, use segmentation options, custom actions, touchpoints, and more.
In this article, we’ll show you specific examples of how you can effectively use Flow campaigns to automatically communicate with your customers. Welcome Newly Registered Customers Let’s send emails to customers, who registered yesterday. This campaign will run every day and it’ll send an email to every newly registered customer…