• Birthday wishes

    In Samba, you can use your customers’ birth dates efficiently by configuring your own parameters. This way you can target your campaigns directly to those customers who have just celebrated, are celebrating or are about to celebrate their birthday to create more personalized campaigns and increase retention. How to use…

  • Samba.ai attribution model

    Thanks to Samba, the results of your campaigns are in the palm of your hand. Compare their direct impact on your store’s sales by how your customers actually interact with your campaigns. What is an attribution model An attribution model defines how conversions (= orders, purchases made) are attributed to…

  • DMARC record

    In addition to the basic DNS authentication records such as SPF and DKIM, the DMARC record has recently become increasingly popular. Below you will find all the information you need on how it can help you in your email marketing. What it is used for DMARC, which stands for “Domain-based…

  • Google Customer Match

    Add a whole new dimension to your campaigns with the combination of Google Customer Match and Samba.ai.Google Customer Match gives you the ability to target your campaigns directly to your customers while they’re using Google services. With Samba’s superior analytics, you create a segment of customers to provide to Google,…

  • Common user questions and answers

    Integration Failed to connect to the data source. What should I do? If your data integration shows Failed to connect to the data source, it means that the data in your data feeds is not available to Samba. If you are using one of our add-ons (Shoprenter, Upgates, Shopify…) that…

  • Shoprenter Integration

    In the following article, we will show you how to easily connect your Shoprenter account with Samba using our add-on. Samba add-on installation Go to your eshop administration in the Shoprenter and select Apps > Marketing > Samba.ai, or click here. Using the Install button, install the add-on in your…

  • Business Insights

    Samba Business Insights is an advanced set of reports in PowerBI focused on analyzing and processing data from different segments of your business. Extensive data analysis plays an increasingly important role in the success of your project in highly competitive environments such as e-commerce. It is possible to collect vast…

  • Google Analytics 4 integration

    In the following article, we will look at how to integrate GA4 into Samba.ai Introduction to Google Analytics Google Analytics is able to track and provide you with a variety of data, including the following: Visits – where your customers come from (geo-based and web-based), how much time they’re spending on…

  • Export SMS events via API

    By using this API you can get a list of all events related to SMS message processing. You can query for a specific time interval <from,to> when the event should have occurred. POST https://api.samba.ai/shop/trackpointId/export-sms-events header: X-Api-Key: your-api-key{“from”: timestamp, “to”: timestamp} trackpointId – Trackpoint ID of your eshop your-api-key – Samba API…