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Merge Tags: Shopping Intention Trigger

This post is also available in: Czech Polish

Content of the Shopping Intention Trigger email is comprised of item viewed by a subscriber on e-commerce webpage (Main product) and personalized content (Substitutes and Complements). The template is using these special Merge Tags, that differ from those valid for other types of templates:

Hero product

Merge tag
Description

Source (feed)
{{hero_product*_title}} product name TITLE
{{hero_product*_url}} product URL URL
{{hero_product*_image}} URL link to the product image IMAGE
{{hero_product*_price}} product price PRICE
{{hero_product*_price_before}} price before discount PRICE_BEFORE_DISCOUNT
{{hero_product*_brand}} product brand BRAND
{{hero_product*_description}} product description DESCRIPTION
{{hero_product*_product_line}} product line PRODUCT_LINE
{{hero_product*_sale}} percentage discount calculated from PRICE_BEFORE_DISCOUNT and PRICE

Before you start

*=1,2,3,4  are supported values

The following merge tags were previously available and are still supported for now, but they will soon be deprecated and replaced in existing templates. Therefore, please stop using them:

Merge tag
Current state

{{hero_product*_pack}} deprecated
{{hero_product*_free_shipping}} deprecated
{{hero_product*_alt}} deprecated
{{hero_product*_bubble_text}}

changed to {{hero_product*_sale}}

Personalised Substitutes

Merge tag
Description

Source (feed)
{{substitute_product*_title}} product name TITLE
{{substitute_product*_url}} product URL URL
{{substitute_product*_image}} URL link to the product image IMAGE
{{substitute_product*_price}} product price PRICE
{{substitute_product*_price_before}} price before discount PRICE_BEFORE_DISCOUNT
{{substitute_product*_brand}} product brand BRAND
{{substitute_product*_description}} product description DESCRIPTION
{{substitute_product*_product_line}} product line PRODUCT_LINE
{{substitute_product*_sale}} percentage discount calculated from PRICE_BEFORE_DISCOUNT and PRICE

Before you start

*=1,2,3  are supported values

The following merge tags were previously available and are still supported for now, but they will soon be deprecated and replaced in existing templates. Therefore, please stop using them:

Merge tag
Current state

{{substitute_product*_pack}} deprecated
{{substitute_product*_free_shipping}} deprecated
{{substitute_product*_alt}} deprecated
{{substitute_product*_bubble_text}}

changed to {{substitute_product*_sale}}

Personalised Complements

Merge tag
Description

Source (feed)
{{complement_product*_title}} product name TITLE
{{complement_product*_url}} product URL URL
{{complement_product*_image}} URL link to the product image IMAGE
{{complement_product*_price}} product price PRICE
{{complement_product*_price_before}} price before discount PRICE_BEFORE_DISCOUNT
{{complement_product*_brand}} product brand BRAND
{{complement_product*_description}} product description DESCRIPTION
{{complement_product*_product_line}} product line PRODUCT_LINE
{{complement_product*_sale}} percentage discount calculated from PRICE_BEFORE_DISCOUNT and PRICE

Before you start

*=1,2,3 are supported values

The following merge tags were previously available and are still supported for now, but they will soon be deprecated and replaced in existing templates. Therefore, please stop using them:

Merge tag
Current state

{{complement_product*_pack}} deprecated
{{complement_product*_free_shipping}} deprecated
{{complement_product*_alt}} deprecated
{{complement_product*_bubble_text}}

changed to {{complement_product*_sale}}

This post is also available in: Czech Polish

Updated on April 20, 2026

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